Gartner® Magic Quadrant™ //

Content Services Platform Report

Content

Market Definition/Description
Magic Quadrant
Inclusion and Exclusion Criteria
Evaluation Criteria
Context
Market Overview
Evidence
Note 1: Emergence From the ECM and
Document Management Markets
Evaluation Criteria Definitions

Gartner® Magic Quadrant™ (CSP) Report

The Magic Quadrant™, in our opinion, provides investing organizations with an overview of the relative position of competitors in key technology markets. Gartner's Magic Quadrant for Content Services Platforms (CSP) considers solutions that manage, organize and preserve enterprise digital content. A total of 18 vendors worldwide are represented in the 2021 CSP quadrant. The report is published in English only.

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Business Development

FAQs

What is Gartner®?

Gartner® is a leading U.S. research and consulting firm founded in 1979 by Gideon Gartner. Since its founding, Gartner® has acquired more than 25 companies in its core research business and related fields. The company says it currently employs nearly 16,000 people, including hundreds of analysts and consultants, and has annual revenues of $4.1 billion.

What is the goal of a Gartner® Magic Quadrant™?

More transparency in complex IT markets

The Gartner® Magic Quadrant™ is designed to help organizations gain visibility into complex and rapidly changing IT markets. Gartner itself states:
"Use a Gartner Magic Quadrant as a first step to understanding the technology providers you might consider for a specific investment opportunity. Keep in mind that focusing on the leaders’ quadrant isn’t always the best course of action." Gartner

What are Content Services Platforms (CSPs)?

CSPs, as defined by Gartner®, provide employees with the ability to access and work with content in a modern, seamless way across devices and organizational boundaries. They integrate with other business applications to support easy access while providing organizations with a way to comply with data protection and digital retention policies. However, systems that still fall under ECM or document management in German-speaking countries are also moving in the direction described by Gartner®.

How does a Gartner® Magic Quadrant™ work?

"A Magic Quadrant provides a graphical competitive positioning of four types of technology providers, in markets where growth is high and provider differentiation is distinct"

Go to our blog article to read more

Disclaimer

Gartner, Magic Quadrant for Content Services Platforms,
Michael Woodbridge, Marko Sillanpaa, Lane Severson, Tim Nelms, 18 October 2021
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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